Privacy Policy

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Introduction

H.M. Tiles & Flooring ("we", "us", or "our") holds your privacy in high regard and is dedicated to safeguarding your personal information. This Privacy Policy outlines our procedures for collecting, utilizing, revealing, and protecting your data when you access our website or employ our services. We encourage you to thoroughly review this policy to understand our perspectives and methods concerning your personal data.

Information We Collect

• Personal Identification Information: This includes your name, email address, telephone number, postal address, and other contact information.
• Transaction Information: This encompasses details of payments you've made and received, as well as information about products and services you've purchased from us.
• Technical Data: We collect your Internet Protocol (IP) address, browser type and version, time zone settings, browser plug-in types and versions, operating system and platform, along with other technologies on the devices you utilize to access our website.
• Usage Data: This refers to how you interact with our website, products, and services.
• Marketing and Communications Data: This includes your marketing preferences and how you prefer to receive communications from us.

How We Use Your Information

The information we collect is utilized for various purposes including, but not limited to:

• Providing, operating, and maintaining our website and services.
• Enhancing, personalizing, and broadening our website and services.
• Understanding and analyzing usage trends.
• Creating new products, services, features, and functionality.
• Processing and overseeing your orders and transactions.
• Communicating with you, directly or via third parties, for customer support, updates, and information related to the website, as well as for marketing and promotional purposes.

How We Share Your Information

We may share your personal data under the following circumstances:

• Service Providers: Your personal data may be shared to monitor and analyze our service usage, process transactions, and for communication purposes.
• Business Transfers: Your information might be disclosed during negotiations or in connection with mergers, asset sales, financing, or acquisitions of our business, in whole or in part.
• Affiliates: Sharing of your information with our affiliates will occur, provided they comply with this Privacy Policy.
• Business Partners: We may share your data with our partners to provide you with specific products, services, or promotions.
• Other Users: If you disclose personal information in public areas, be aware that such information can be accessed by all users and may be widely disseminated.
• Your Consent: We may also share your personal data for other purposes, but only with your explicit consent and after full disclosure.

Data Security

Our organization employs a comprehensive array of administrative, technical, and physical safeguards designed to protect your personal information. However, it is important to recognize that no security system is impervious to all potential threats, and no form of data transmission can be assured to be entirely secure from interception or improper use.

Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights concerning your personal data:

• Right to Access: You have the right to request copies of your personal data that we hold.
• Right to Rectification: You have the right to request correction of any information you believe is inaccurate or to complete information you believe is incomplete.
• Right to Erasure: You have the right to request the deletion of your personal data under certain conditions.
• Right to Restrict Processing: You have the right to request that we limit the processing of your personal data under certain conditions.
• Right to Data Portability: You have the right to request the transfer of your data that we have collected to another organization, or directly to you, under certain conditions.
• Right to Object: You have the right to object to our processing of your personal data under certain conditions.
• Right to Withdraw Consent: If you have given your consent to the processing of your personal data, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at the contact details provided below. We may ask you to verify your identity before responding to such requests.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Third-Party Links

Our website may contain links to third-party websites. We do not control, and are not responsible for, the content or privacy practices of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not directed to anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If we become aware that we have collected personal data from a child under age 18 without verification of parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may revise this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your data. Your continued use of our website and services after any modifications to this Privacy Policy constitutes your acceptance of those changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your data protection rights, please contact us at:

H.M. Tiles & Flooring

Unit 7-8, 1600 Aimco Boulevard,

Mississauga, ON

L4W 1V1

Email: info@hmtilesandflooring.ca

Phone: (905) 624-9009

We will respond to your inquiries promptly and work to resolve any concerns you may have.